2025 Troop Fall Product Champion Manual
2025 FPP Order Card with Rewards
2025 FPP Order Card – Condensed Version
Fall Product Care to Share Donation Receipts
Fall Product Activity Workbook
How to Access gsLearn Video Tutorial
Global Check Recovery Form – Fill out this form and turn it in to your troop bank (you do not need to bring or send it to GSCB). This is a free service for troops to collect funds on any bounced checks by a third-party.
Parent Debt Form – If you experience difficulty obtaining owed funds from a parent/caregiver after multiple attempts, complete the Parent Debt Form to protect your troop from financial responsibility for that balance. For more information on Parent Debt, visit Money Management.
ACH Extension Request – If a troop has Parent Debt and cannot cover their troop debit for any given ACH, they must fill out the Parent Debt Form and an ACH Extension Request Form. ACH Extension Requests are due December 8th for the 2025 Fall Product Program.
Shortage and Damages – It is the responsibility of each receiving party to verify and sign for the received products/rewards. If a TFPC or caregiver representative signs off on the received items, and shortages are revealed after said delivery, the financial responsibility then falls on that party to compensate council for any reported missing product. Missing or damaged products (in person girl delivery products ONLY) or rewards that were delivered should be immediately reported to M2 Customer Support (questions@gsnutsandmags.com or 800-372-8520 or support.gsnutsandmags.com).
Communication and PR Guidelines
- Service Units should:
- Keep the Product Program team informed.
- Keep the Service Unit team informed.
- Set up and send clear communications to the troops. Try to be as accessible as possible – us a SU Facebook group, SU email address and/or newsletter.
- Remember to share with troops how to contact you and all your SU dates and deadlines.
- For Product complaints or other situations that may be related to PR and/or Marketing/Communications:
- Prompt notification to GSCB is critical to handling the situation effectively.
- Please refer all calls or contact from the media to GSCB as we would like to provide a consistent message based on facts as they are gathered by GSCB staff.
- Notify GSCB Staff as follows:
- During regular business hours (Mon-Thurs 9am-5pm, Fri 9am – 12pm): Contact MemberCare@cbgsc.org or 800-341-4007
- After hours, for immediate attention: 302-451-9300