Money Management Best Practices
- For the Fall Product Program, girls collect payment from their customers at the time the order is placed (this is different from the Cookie Program).
- Troop volunteers should collect money often throughout the program to minimize the risk of loss, outstanding balances or parent debt. Troops can keep track of girl payments in their M2OS Troop Account.
- Troops are to deposit money frequently and not leave funds in unsafe locations (like inside your car).
- Girls/families should not hold on to money for more than one week.
- It’s recommended that Product Program money not be deposited into a personal bank account. Troops should collect all original money from girls to deposit into the troop account.
- Troops without a bank account should contact MemberCare@cbgsc.org for instructions and assistance to open an account.
The most common reason checks are returned from the bank is because they are not deposited promptly. Accepting checks is not recommended, but may be decided by the troop. If a troop decides to accept checks, GSCB strongly encourages only accepting checks from friends and family members.
To help the troop with bounced checks, GSCB highly recommends using the Global Check Recovery form. Fill out this form and turn it in to your troop bank (you do not need to bring or send it to GSCB). This is a free service for troops to collect funds on any bounced checks by a third-party.
GSCB Counterfeit Bills Policy
If a troop holds a cookie booth or accepts any physical money/bills, the troop should take precaution and use a counterfeit bill testing pen. They are available in many online stores including Staples and other office supply shops. As a rule, troops should not accept large bills over $20. We understand and accept that sometimes this is difficult, but the troop should invest in counterfeit/fake bill tester pens as a precaution.
If the troop takes precaution and still receives a fake bill, please contact GSCB for assistance immediately. Email MemberCare@cbgsc.org and inform us of the Troop Number, where the bill was accepted (ex. Booth at Walgreens in Camden, DE – etc.), and how much the bill was worth. This may occur at the time of the bank deposit, so please understand that the bank may have to turn the money away.
All girls/families are financially responsible for all cookies or Fall Products ordered and checked out from the Cookie Cupboard or Troop. Before involving council, troops should attempted a minimum of three separate collection attempts. These attempts may be calls, emails, etc.
If the troop’s attempts to collect have been unsuccessful, notify council as soon as a problem becomes apparent by filling out the Caregiver Debt Form for each offending caregiver (siblings in the same troop with parents who owe may be filed on the same form).
Required information for a Caregiver Debt Form:
- Girl and Caregiver names and contact information
- Total balance due from family (full $5/$6 per box, owed to troop)
- Detailed explanation of collection attempts
- Documentation to support debt review
Caregiver Debt Forms are due December 6th, 2021 for the 2021 Fall Product Program. Troops are not liable for the caregiver debt at the time of an ACH debit but must complete an ACH Extension Request by the deadline.
Once it is apparent, caregivers who owe the troop should NOT be allowed to take more cookies from the troop or Cookie Cupboard. GSCB may take legal action for any misuse of funds.
ACH Debits and ACH Credits
Program funds will be paid electronically to GSCB via Automated Clearing House (ACH). Bank information (Bank Name, Account Number & Routing Number) is rolled over each year in eBudde and M20S, but it is the troop’s responsibility to double-check that the information is entered and correct.
Troops will receive an email notification, at least 5 days prior to the ACH Debit, of balance due for the upcoming withdrawal.
Ensure that all collected funds are deposited into the troop bank account at least 4 days prior to the scheduled ACH Debits.
Troops will be able to see the amount due to council for any given ACH debit on the Troop Sales Report tab in eBudde or by clicking “Banking and Payments” in M2OS.
ACH Extension Requests
If a troop has Caregiver Debt and cannot cover their troop debit for any given ACH, they must fill out the Caregiver Debt Form and an ACH Extension Request Form. These forms can be completed by a Troop Co-Leader or Troop Cookie Manager/Troop Fall Product Manager.
ACH Extension Requests are due December 6th for the 2021 Fall Product Program.
GSCB reserves the right to deny any ACH Extension Requests.